If you want to change the size you left, please contact us within 24 hours after you placing your order. Otherwise, we can’t change the size once we begin to make it.
1. Bust ____cm/inches
2. Waist ____cm/inches
3. Hips ____cm/inches 4. Hollow to floor without shoes ____cm/inches 5. Height of shoes’ heels ____cm/inches
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, the color you see from the computer may be different from that of the item you received. The actual color should be the color of the item received. If you have any question about the color or if you can’t find the color you want from the chart, please feel free to contact us for color charts of different fabrics.
Import duties, taxes and charges are not included in the item or shipping cost. We will declare the item as a sample and a low value to avoid too much tax. But sometimes in some countries, the customs officer may be very strict and we cannot account any customs fee, so please check it out the customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation.
Order Cancellations We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details: Our Cancellations Policy 1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund. 2. Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price. 3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost. 4. Once your order has been shipped, it can no longer be canceled.